Shipping policy
Shipping Policy
At Wolf & Gang, we want you to receive your order safely and quickly. We are currently shipping to the UK, United States, Canada and Europe.
Processing Time
All orders are processed within 1–3 business days. Please note that during peak periods (sales, holidays) processing may take slightly longer.
Shipping Times & Carriers
| Region | Estimated Delivery Time | Notes |
|---|---|---|
| United Kingdom | 2–5 business days | Royal Mail / Courier |
| United States | 7–14 business days | Customs may affect delivery time |
| Canada | 7–14 business days | Customs may affect delivery time |
| Europe (EU countries) | 5–14 business days | Customs may affect delivery time |
These are estimated delivery times and may vary depending on your location, local postal services, and customs processing.
Shipping Costs
Shipping costs vary depending on your location and the size/weight of your order. You will see the shipping cost at checkout before completing your purchase.
Customs, Duties, and Taxes
For orders shipped internationally, customs duties, import taxes, and fees may apply. These are the responsibility of the recipient and are not included in our shipping charges. Please check with your local customs office for more details.
Lost or Damaged Items
Once your order leaves our warehouse, it is the responsibility of the shipping carrier. We recommend using a tracked shipping option. If your order is lost or arrives damaged, please contact us immediately at customerservice@wolf-and-gang.com so we can assist you.
Contact Information
For any questions regarding your order, shipping, or delivery:
Email: customerservice@wolf-and-gang.com
Address: PO Box 334, Radlett WD7 0GQ, United Kingdom